PRIVACY NOTICE
Welcome to the privacy notice of EVs Revolution. Throughout this document, the terms “we,” “our,” or “us” refer to EVs Revolution.
We are a registered company in the UK with the company number 00000000. Our registered office is located at 4 Hatton Gardens, Manchester,
M7 1AH. Our website address is: https://evsrevolution.co.uk, tel: 07502241460, email: evsrevolution@proton.me

Our Privacy Policy: Protecting Your Personal Information.

We understand the importance of your privacy and are committed to safeguarding your personal information. This policy outlines how we collect, use, store, and utilize your data, as well as the circumstances under which we may share it with third parties. For a comprehensive understanding of our practices, please read the complete details provided below. We have also provided a summary of the key points for your convenience. Please take a moment to familiarize yourself with the details provided below to understand how we handle your information.

What is the purpose of this policy

This policy outlines the purpose and expectations regarding the collection of your personal information through our website or any other means related to our service. We kindly request that you only proceed with using our service if you fully agree and are satisfied with the terms stated in this policy.
The scope of this policy is limited to the information you provide directly to us. If you share your personal information with third parties, such as payment or credit providers or other websites, we encourage you to review their respective privacy policies. Each entity may have its own privacy practices and policies that you should familiarize yourself with.

What type of information do we collect

The personal information you may have provided at any given time includes first name, last name, title, date of birth, and other relevant identifiers.
Contact details.
Relevant information regarding vehicles and properties.
Collect data through our website and email software for analysis purposes, enabling us to gain insights into how our services are utilized and make improvements accordingly.
We collect details regarding the electric vehicle to ensure the suitability of the EV Charge point and its eligibility for any applicable grant schemes. Additionally, we gather information about the ownership status of the electric vehicle.
Vehicle registration confirmations.
Photographic identification of installations for verification purposes.
Billing address, delivery address, email address, telephone numbers, and any other relevant details.
Financial data comprises details such as bank account information and payment card details.
Transaction data encompasses information regarding payments, communications exchanged between you and us, as well as details about the products and services you have purchased from as.
Technical data refers to various details related to the devices you use to access our website, including your internet protocol (IP) address, browser type and version, time zone setting, location, browser plug-in types and versions, operating system, platform, and other relevant technology.
Your profile comprises information such as your username and password, details of your purchases or orders, your interests, preferences, feedback, and responses to surveys.
Marketing data encompasses your preferences regarding receiving marketing materials from us, your communication preferences, as well as your responses and actions pertaining to the use of our services.
Employment details – such as job title/position, office location.

We might also gather, utilize, and share Aggregated Data, which consists of statistical or demographic information that does not reveal your identity directly or indirectly. This type of data is not considered personal data under the law. For instance, we may aggregate Usage Data to calculate the percentage of users accessing a specific feature on our website. However, if we combine or link Aggregated Data with your personal data in a manner that can directly or indirectly identify you, we treat the merged data as personal data and handle it in accordance with our privacy notice.

It is important to note that we do not collect any Special Categories of Personal Data about you, such as information regarding your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, details about your health, genetic and biometric data, or any information concerning criminal convictions and offenses.

Methods or sources through which your personal data is collected

How do you typically provide us with your Identity, Contact, and Financial Data? This may include filling out forms, corresponding with us via post, phone, email, SMS, live chat, or any other means of communication.
We collect this data when you request a quote or apply for our products or services.
When you interact with our website, we gather this data through the completion of forms, quotation form, contact form, live chat,phone, etc.
When you register an account on our website, we collect this data.
We collect this data when you subscribe to our service or publications, or when you request to receive marketing materials from us.
When you engage in certain actions, requesting marketing materials to be sent to you, or providing feedback, we collect the relevant data associated with these interactions.
We collect this data when you participate in the social media functions available on our site.
When you submit an enquiry form or when you report a problem with our website.
When you submit a meter reading, we capture the relevant data provided by you, enabling us to accurately track and manage your energy usage.

How do we use your personal information

Internal record keeping.
We utilize this data to send you pertinent updates via email or text message. These updates may include reminders to complete the necessary actions for the progression of your charge point installation or to provide you with order confirmations.
Additionally, we may retain your data for analytical and marketing purposes to enhance our services further. This may involve contacting you regarding related products or services that may align with your interests.
In situations where we are required to fulfill a legal or regulatory obligation, we may use your data accordingly.
When our legitimate interests, or those of a third party, are at stake, and such interests are not overridden by your own interests and fundamental rights, we may use your data as necessary.
We may share your data with other companies or third parties on a need-to-know basis. This is typically done to facilitate the fulfillment of contractual obligations between us, the charge point manufacturers, and suppliers of products available for sale on our website.
To receive our newsletters or to be contacted in relation to our services.
We may also rely on the legal basis of performing a contractual obligation with you as it is necessary to take such action prior to entering into a potential contract between us.
Unless we have a legal obligation or permission to do so, and except for any third-party disclosures explicitly stated in this policy, we will not share your Data with third parties or affiliates.
When it is necessary to fulfill the contract we are about to enter into or have already entered into with you, we may process your data accordingly.
We may utilize your Identity, Contact, Technical, Usage, and Profile Data to analyze and gain insights into your preferences and interests. This enables us to determine the products, services, and offers that may be relevant and of potential interest to you.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If there is a need to use your personal data for an unrelated purpose, we will notify you and provide an explanation regarding the legal basis that permits us to do so.
Please be aware that in accordance with the aforementioned guidelines, we may process your personal data without your knowledge or explicit consent when it is required or permitted by law.

How long do we keep personal information

We will retain your information until our contractual relationship with you has ended or until you request us to delete your information by sending an email to the provided email address.
We will ensure that your personal data is retained for the duration required to fulfill the purposes for which it was collected. This includes satisfying any legal, accounting, or reporting obligations that may be applicable.
We will retain your information, which we solely use in newsletters or other marketing purposes, until you instruct us to cease sending you such messages.
In certain circumstances, we may retain some of your information for an extended period, usually up to 6 years. This retention may be necessary for legal, regulatory, or tax purposes, to handle disputes, prevent fraud or abuse, and/or enforce our terms and conditions.
Even if we delete your data from our active systems, please note that it may still exist on backup or archival media for legal, tax, or regulatory purposes.

Who do we share your personal information with

We may share your personal information with third-party service providers who assist us in delivering our services. These may include engineers, couriers, software developers, website hosts, payment and credit providers, as well as businesses that help us with communication delivery, website monitoring, e-commerce functionality, online advertising, analytics, and other IT services. Rest assured that we carefully select and engage with these service providers who are obligated to handle your personal information in a secure and confidential manner.
In certain circumstances, we may need to disclose your personal data to our insurers and professional advisers. This may be necessary for purposes such as obtaining or maintaining insurance coverage, managing risks, seeking professional advice, or handling legal claims. Whether it involves court proceedings, administrative procedures, or out-of-court resolutions, we will ensure that any disclosure is done in accordance with applicable laws and regulations to safeguard your rights and interests.
We may share your enquiry data with selected third-party suppliers of goods and services listed on our website. This enables them to contact you and provide relevant offers, marketing, and sales of their products or services. Each of these third parties will act as a data controller regarding the enquiry data we provide to them. Once they contact you, they will provide you with a copy of their own privacy policy, which will govern their use of your personal data.
Furthermore, we may disclose your personal data when it is necessary to comply with a legal obligation imposed on us. This includes situations where such disclosure is required to protect your vital interests or the vital interests of another individual. Additionally, we may disclose your personal data when it is necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or in other legal procedures, such as administrative or out-of-court proceedings.
We may disclose your personal data to credit reference agencies, regulators, the police, and other law enforcement authorities. This is done to assist in the prevention and investigation of fraud, abuse, and to ensure compliance with legal requirements. By sharing this information, we aim to maintain the integrity of our services and protect the interests of our users and the general public.
In the event of an actual or proposed sale, merger, or business combination involving all or a relevant part of our business, we may disclose your personal data to potential buyers to the extent reasonably necessary. This is done to facilitate the transaction and ensure a smooth transition. We will take appropriate measures to protect your personal data and ensure that any potential buyer respects your privacy rights.

What is the legal basis or reason for collecting the information we request from you

Specifically, we collect and use your contact or other information in newsletters or other marketing purposes based on your explicit consent. You have the right to withdraw your consent at any time, as explained in our service or by contacting us via email at the provided email address.
We collect and use your information based on our legitimate interests, which include managing and improving our service. This involves tracking usage patterns, preventing or detecting fraud or abuse, and ensuring the overall functionality and security of our service. This legal basis applies to automated usage data as well as to reviews and similar information that you provide for public display on our service.
Because it is necessary to take steps at your request to enter into a contract with you and/or to perform such a contract. This includes sending service messages, processing payments, and fulfilling orders. This legal basis applies to initial enquiries as well as to contact and transaction details provided by you.

Do we transfer your information to countries outside the European Union

We may process and transfer the data we collect from you to countries outside the European Economic Area (EEA). This can occur if our servers or service providers are located in those countries. Additionally, we share information with our group companies, some of which may be situated outside the EEA. It’s important to be aware that these countries may have different data protection laws compared to the EEA.
In the event that we transfer your data outside the European Economic Area (EEA), we will implement measures to ensure that your privacy rights are protected in accordance with the terms stated in this privacy policy. By using our services, you explicitly consent to such transfers of your data.

Links to other websites

When you visit our website, you may come across links to other websites that are provided for your convenience. However, it’s important to note that once you leave our site and navigate to these external websites, we have no control over their content or privacy practices. Therefore, we cannot take responsibility for the protection and privacy of any information you provide while visiting these sites. Each website has its own privacy statement that you should review and understand before disclosing any personal information. We recommend exercising caution and being mindful of your privacy when accessing external websites.

Keeping your data secure

We take the security of your data seriously and implement technical and organizational measures to ensure its protection.
We store your data on secure servers that are protected by industry-standard security protocols.
Your account is secured by a unique username and password, ensuring that only you have access to it.
Additionally, we regularly review and enhance our security practices to keep pace with technological advancements and to mitigate any potential risks. However, it’s important to note that no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security. Therefore, we encourage you to take precautions such as choosing a strong and unique password and keeping it confidential.

Children’s Privacy

Our Service is intended for individuals who are 18 years of age or older. We do not knowingly collect personally identifiable information from individuals under the age of 18 (“Children”). If you are a parent or guardian and you believe that your child has provided us with Personal Information, please contact us immediately. If we become aware that we have collected Personal Information from a child under the age of 18, we will take prompt steps to delete that information from our records. We are committed to protecting the privacy and safety of children online and encourage parents to actively monitor their children’s online activities.

Access to your personal information

You have the right to review, update, or request a copy of the personally identifiable information we hold about you. You can do this by accessing your account on our website or contacting us directly to make the request. Once we receive your request, we will inform you of the expected timeframe for providing the information and any applicable fees, if required. Please note that this information may not be available on our website and may need to be obtained through the request process.

Verification of your information

To ensure the security and protection of your personal identifiable information, we will take reasonable steps to verify your identity before granting any requests for access, editing, or deletion of such information. This verification process is important to safeguard your data and prevent unauthorized access or actions. We understand the significance of maintaining the privacy and confidentiality of your information, and we are committed to taking appropriate measures to verify the identity of individuals making such requests.

Access to Information

Under the General Data Protection Regulation (GDPR), you have the right to access the personal information we hold about you. If you would like to exercise this right, you can request a copy of your personal information. We will strive to provide you with accurate and up-to-date information. In the event that any inaccuracies are found, you have the right to request corrections. Please note that we may charge a fee for excessive or unreasonable requests, which will be disclosed to you beforehand. To request a copy of your information, please contact us in writing at the address provided.

Removal of your information

If you would like us to remove your personally identifiable information from our website, please contact us to make your request. It is important to note that removing such information may result in limitations to the services we can provide to you. We will process your request in accordance with applicable laws and regulations while striving to balance your privacy preferences with the services we offer.

About cookies

A cookie is a small file that seeks your permission to be placed on your computer’s hard drive. By agreeing to it, the file is added, and the cookie serves to analyze web traffic or notify you when you visit a specific site. Cookies enable web applications to customize their operations based on your individual needs. They gather and store information about your preferences, allowing the web application to respond to you in a personalized manner. Through cookies, the web application can adapt to your preferences, likes, and dislikes, enhancing your browsing experience.
We utilize traffic log cookies to identify the pages that are being visited on our website. This information enables us to analyze data regarding web page traffic and make improvements to our site, ensuring it is better tailored to meet the needs of our customers. It is important to note that this data is only used for statistical analysis purposes, and once the analysis is complete, the information is promptly removed from our system.
Cookies play a vital role in enhancing your website experience by allowing us to track and analyze which pages you find valuable and which ones you may not. It is important to note that a cookie does not grant us access to your computer or provide any information about you, except for the data you willingly choose to share with us. These cookies are designed to improve the overall functionality and usability of our website, ensuring that we can better serve your needs.
You have the option to accept or decline cookies. While most web browsers automatically accept cookies, you can typically modify your browser settings to decline them if you prefer. However, please note that by declining cookies, you may not be able to fully utilize all the features and functionalities of the website. We recommend considering the benefits that cookies provide in terms of enhancing your browsing experience before making a decision.

How long are cookies stored for

Persistent cookies are designed to stay on a user’s device for a specific duration as defined by the cookie. Whenever the user visits the website that issued the cookie, these cookies become active and provide relevant functionality or information. Unlike session cookies, which expire at the end of a user’s session, persistent cookies persist beyond individual browsing sessions.
Session cookies enable us to connect and track a user’s activity within a single browsing session. This session commences when the user opens the browser window and concludes upon closing the browser window. These cookies are created for temporary usage, and they are automatically deleted once the browser is closed. By utilizing session cookies, we can provide a seamless and personalized browsing experience during your current session.
For more comprehensive details regarding cookies, we recommend visiting the websites AboutCookies.org and AllAboutCookies.org. These resources provide in-depth information about cookies, their functionalities, and how they are used across various websites. By visiting these websites, you can gain a better understanding of cookies and their implications for your online browsing experience.

Security

Safeguarding the security of your information is of utmost importance to us. We have implemented comprehensive physical, electronic, and managerial measures to prevent unauthorized access or disclosure. Our goal is to ensure the confidentiality and integrity of the information we collect online. These measures include suitable safeguards and security procedures to protect against potential risks. We continuously monitor and update our security practices to adapt to evolving threats and industry best practices.

What are your rights as a client

Subject to meeting the necessary legal requirements, you have the right to request access to your personal information, rectify any inaccuracies, delete or restrict its use under certain circumstances, and exercise data portability or withdraw consent you have previously given, such as for marketing purposes.
Additionally, you may have the right to object to the use of your personal information in specific circumstances as provided by applicable laws.
You have the right to request the restriction of processing of your personal data. This means you can ask us to temporarily halt the processing of your data in certain circumstances. To exercise this right, please contact us using the provided contact information.
The right to object to the use of your personal data for specific purposes. If you wish to exercise this right, please contact us using the provided contact information and specify the particular purpose(s) you object to. We will carefully consider your objection and assess whether there are compelling legitimate grounds for us to continue processing your personal data despite your objection.
You have the right to easily obtain a copy of your personal data that you have provided to us directly. This applies when we process your data with your consent or for the performance of a contract, using automated methods. You can request this data in a format that is easy to use and transfer to another service or business, if possible.
You have the right to be informed if we make any decisions about you solely based on automated processing, including profiling. However, please note that we do not use your personal data in this way.
You have the right to request the deletion or disposal of your personal data held by us, also known as the right to be forgotten. To exercise this right, please contact us using the provided contact information.
If you have any concerns or complaints regarding the handling of your personal information, please reach out to us using the provided email address. We will make every effort to address your concerns appropriately. If you are dissatisfied with our response or believe that we are not processing your personal information in compliance with applicable laws, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
For further details regarding your rights and for more information, please visit the website of the Information Commissioner’s Office (ICO) at www.ico.org.uk

Changes to this Privacy Policy

EVs Revolution retains the right to revise or modify this privacy notice as needed, including instances where we intend to process your personal information for a purpose different from the one for which it was originally collected, or when we plan to handle new types of personal information.
In the event of significant updates or amendments, we will provide you with a new privacy notice.
We may also inform you about the processing of your personal information through alternative means of communication.

Contact Us

If you have any inquiries, concerns, or need further clarification regarding this Privacy Policy, please do not hesitate to reach out to us. We are here to address any questions or provide additional information to ensure that you have a clear understanding of how we handle your personal information. Our dedicated team is available to assist you and can be contacted through the appropriate channels provided. Your privacy matters to us, and we are committed to providing transparency and support in relation to our privacy practices.