Frequently Asked Questions
Charging your electric vehicle (EV) can be done either at home or at public charging points. However, opting for home charging offers several advantages, including safety, convenience, and cost-effectiveness. At EVs Revolution, we specialize in installing EV home charging points, ensuring that you can enjoy the benefits of hassle-free charging right at your own residence.
- Connect the Charging Cable: Plug one end of the charging cable into the charging port on your EV and the other end into a charging station.
- Select the Charging Mode: Depending on the charging station and your EV’s capabilities, you may have different charging modes available, such as AC (alternating current) or DC (direct current) charging. Select the appropriate mode for your vehicle.
- Start the Charging Session: Some charging stations require you to initiate the charging session by pressing a button or using an app, while others may automatically start charging upon connection. Follow the instructions provided by the charging station.
- Monitor the Charging Process: Many EVs feature a built-in display or a companion mobile app that provides real-time information on the charging progress, such as the battery level and estimated charging time. You can conveniently monitor this information throughout the charging process.
- Disconnect and Complete the Charging: Once your EV reaches the desired battery level or the charging session is complete, safely unplug the charging cable from both the EV and the charging station.
- It’s important to note that charging times can vary depending on the EV model, the charging station’s power capacity, and the battery’s current state of charge.
The cost of charging an electric vehicle depends on factors such as the battery capacity and the price of electricity. Electricity is typically priced in kilowatt-hours (kWh), and your electricity supplier will charge you based on the number of kWh you consume.For instance, if your EV has a 60 kWh battery, it will require 60 units of electricity to reach a full charge. Assuming the cost of electricity is 18 pence per kWh, the calculation would be as follows: 60 kWh x £0.18 = £10.80 for a complete charge.
With a 7kW charging point, it usually takes just under eight hours to charge a typical electric car equipped with a 60kWh battery from empty to full.The time it takes to charge an electric car can vary depending on several factors:
- Battery Capacity: The size of your electric car’s battery pack will determine the charging time. A larger battery capacity will typically take longer to charge than a smaller one.
- State of Charge: The current state of charge (SOC) of the battery also affects charging time. Charging from a lower SOC to 100% will take longer compared to topping up a partially charged battery.
It’s important to note that electric car manufacturers usually provide an estimated charging time for their specific models based on battery capacity and the charging level used. This information can be found in the vehicle’s manual or specifications. To optimize charging time, many electric car owners take advantage of overnight charging at home when electricity demand is typically lower. It’s recommended to consult your car’s manual and consider the charging options available to you to determine the estimated charging time for your specific electric car model.
Failure to meet the below criteria may result in price variations for the EV charge point installation. The additional work required to meet specific requirements or address any non-compliance issues will be subject to additional charges.
- Longer cable runs exceeding 10 meters.
- If a mini consumer unit with overload and fault current protection is required due to limited space on the existing consumer unit.
- Any cable chasing requested by the homeowner.
- Any groundworks.
- If the installation requires the introduction of an alternative earthing system, such as an earth rod or inspection chamber.
- If the installation requires the installation of a high-gain antenna due to a poor GPRS signal.
The decision between a socketed or tethered charge point depends on your personal preferences and specific requirements. Here are some factors to consider:
- The choice between a tethered and untethered EV charging system ultimately comes down to personal preference. With a tethered system, the charging plug and cable are wired into the charging unit. When charging your car, you simply pull the cable from the unit and connect it to your vehicle.
- On the other hand, a socketed or untethered EV charging system resembles a traditional plug socket. You take a lead from your car and plug it into the charging point.
- Both tethered and untethered charge points offer the same charging rate for your EV. The only difference lies in how you connect them to your vehicle.
- Many people opt for a tethered system because it offers the convenience of a permanently attached charging cable. With a tethered charger, there is no need to unwire your own cable for every charging session, making the process more streamlined and hassle-free. Simply park and plug in your EV without the requirement of carrying a separate cable.
- On the other hand, socketed units provide the advantage of future-proofing your charger. They offer the flexibility to change the lead to suit each vehicle you may drive. This means you won’t have to retrofit the lead or invest in an adapter if you change cars.
The duration of the standard installation of an EV charger can vary depending on several factors, including the type of charger, the complexity of the installation, and the specific circumstances of your property. In general, a typical standard domestic installation for an EV charger can take up to 4 working hours.
In some cases, properties have a “looped supply” that is shared with neighboring properties. When installing an EV charger, the additional electricity demand it requires may necessitate “un-looping” the supply for your specific property.To proceed with your installation, one of the initial steps is to contact your Distribution Network Operator (DNO). They are responsible for the high voltage electrical supply in your area up to the point it enters your property. The DNO will confirm whether your property has a looped supply or not.If your property does have a looped supply, the DNO will provide guidance on the necessary work that needs to be carried out before the EV charger installation can proceed. Rest assured, we are here to assist you throughout this process and can explain the implications based on your unique circumstances.
A CT clamp, short for Current Transformer clamp, is a device used to measure and monitor electrical current. It is typically used in the context of EV charging installations to accurately measure the electricity consumption of the charging unit. You may need a CT clamp as part of your EV charging setup for the following reasons:
- Monitoring Energy Usage: The CT clamp allows you to measure the amount of electricity used by your EV charger. This information is helpful for tracking energy consumption, analyzing charging patterns, and managing costs.
- Load Management: CT clamps provide data on the electrical load imposed by the EV charger. This information is crucial for load management purposes, enabling you to balance the electrical demand and prevent overloading the existing electrical infrastructure.
- Billing and Reporting: If you need to accurately bill or report energy usage related to your EV charging, a CT clamp helps provide precise measurements that can be used for financial calculations or reporting purposes.
- By incorporating a CT clamp into your EV charging system, you gain valuable insights into energy consumption, electrical load, and billing accuracy. It allows for better monitoring, management, and control of your charging infrastructure.
A standard installation includes:
- Your selected EV charge point.
- Our standard installation package includes a 10m cable that connects your fuse box to the charge point of your vehicle. The cable will be professionally installed either inside surface conduit (a protective tube) within your property or neatly clipped to your property’s external wall. We understand the importance of aesthetics, and our goal is to ensure a visually appealing installation by hiding cables both internally and externally whenever possible. Our team takes great care in making the installation as aesthetically pleasing as we can, while maintaining functionality and adherence to safety standards.
- We will install a dedicated electric circuit for your EV charging point in your fuse box. Please ensure that there is sufficient space available in your fuse box to accommodate this additional circuit.
- Electrical Connection: We will connect the charger to your electrical supply, ensuring it meets the required specifications and safety standards.
- Mounting and Fixing: The charger will be securely mounted and fixed to the desired location, such as a wall or post, for convenient access.
- Testing and Commissioning: We will perform thorough testing to ensure the charger is functioning correctly and is ready for use.
- Demonstration and User Guidance: Our team will provide a demonstration of the charger’s features and functionality, as well as offer guidance on how to use it effectively.
Transparency is of utmost importance to us, which is why we believe in providing clear and upfront pricing without any surprises. We understand that every installation is unique, and additional work may be necessary to ensure the compatibility and safety of your home infrastructure.Rest assured, if any additional work is required, we will provide you with a detailed quote beforehand. This way, you have the opportunity to review and consider the quote before proceeding with the installation. We believe in open communication and want to ensure that you have a complete understanding of the costs involved, so there are no hidden extras on the day of installation.
To provide you with the best assistance and guidance in selecting the right EV charger and addressing your queries, we recommend utilizing our convenient quotation system. You can access the quotation form on our website or reach out to us via phone, email, or live chat for an instant response.Our quotation system is designed to streamline the process by assessing your specific requirements based on the answers you provide. It intelligently determines the most suitable charger options that align with your needs, ensuring optimal efficiency. By utilizing this system, you will be presented with a curated selection of chargers that are tailored to your unique requirements.Whether you prefer the convenience of the online form submission, direct communication over the phone, we are here to provide a prompt and comprehensive response. We value your time and strive to offer a seamless experience to assist you in finding the ideal EV charger for your needs.
To provide you with the most accurate and competitive quote, we strive to make our quotation form as simple and user-friendly as possible. While we understand that gathering all the necessary information may require a few additional steps, it allows us to offer you the best possible solution for your EV charging needs.In order to ensure an optimal quote, we kindly request certain details from you. This includes photographs of the proposed charging point location and your parking bay, as well as images of your property’s main incoming fuse, gas bonding, water bounding, and consumer unit (fuse board), along with the surrounding area. These visuals help us assess the specific requirements and provide you with a tailored solution.Rest assured, the remaining questions in our quotation form are mainly straightforward yes or no inquiries, which should make the process quicker and easier. From our experience, filling out the quotation form on the EVS Revolution website typically takes approximately 10 to 15 minutes.We appreciate your time and effort in providing us with these details, as they enable us to deliver a comprehensive and competitive quote. We aim to ensure a smooth and efficient experience for our potential clients throughout the quotation process.
To ensure a smooth and efficient installation process, we kindly request payment in advance. This allows us to procure the necessary equipment, including your charger, cable, and other essential items, ahead of time.If you have any questions or concerns regarding the payment process, please don’t hesitate to reach out to our dedicated team. We are here to assist you and make your EV charging installation as convenient and seamless as possible.
Charge points are typically compatible with all makes and models of electric vehicles. When it comes to cable connectors, there are currently two main types: Type 1 and Type 2. The Type 2 connector is the latest variation and has become the standard in the European Union.While most charge points support Type 2 connectors, we recommend checking the specifications of your charge point and the vehicle you are considering to ensure compatibility. In some cases, you may require additional accessories such as a Type 1 to Type 2 Converter Cable to connect your vehicle to the charge point.At EVS Revolution, we strive to provide you with the most suitable charging solution for your specific needs. If you have any questions or concerns about compatibility, our knowledgeable team is here to assist you and help you make an informed decision.
Yes, after accepting our quote, you will be contacted directly by one of our approved installers to schedule an installation date that is convenient for you. We understand the importance of accommodating your preferences and ensuring minimal disruption to your schedule.However, it’s important to note that in some cases, a visit from your Distribution Network Operator (DNO) may be required. Depending on the DNO’s availability and their assessment, the installation date you initially select may need to be adjusted to accommodate any required DNO visits.Rest assured, our team will work closely with you and the approved installer to find an alternative date that suits your needs, taking into consideration any necessary steps such as DNO visits. We strive to make the installation process as smooth and convenient as possible, keeping you informed every step of the way.
Yes, an EV charger can add value to your house as it is increasingly seen as a desirable feature by potential buyers. It showcases your commitment to sustainability and clean transportation, and attracts a larger pool of buyers. The exact value added can vary, but having an EV charger is generally considered a positive asset that enhances the overall appeal and marketability of your property.
Ideally, a 100A supply is preferable for installing an EV charge point. However, it is possible to have a charge point installed even if your property has a main fuse with less than 100A. In such cases, you may need to consider the demand on your property’s electrical system.If your existing supply is not sufficient, you may need to apply for a fuse upgrade through your local Distribution Network Operator (DNO). The DNO will assess the capacity of your electrical infrastructure and determine if an upgrade is necessary to support the additional load from the EV charge point.
Yes, the engineer who installs your charge point will provide a demonstration and explanation of how it works. During the demonstration, the engineer will answer any questions you may have and ensure that you are comfortable with operating the charge point. They will also provide you with any necessary user manuals or guides for future reference.
Yes, it is safe to charge an electric vehicle in rainy conditions. Electric vehicle charging equipment is designed and built to meet strict safety standards, including protection against water ingress. The charging cables and connectors are waterproof and have proper insulation to ensure safety during charging, even in wet weather.
Yes, it is generally safe to leave your electric vehicle (EV) plugged in overnight. Modern EVs and their charging systems are designed with safety features that allow for overnight charging without any significant risks.EV charging systems are equipped with built-in safety mechanisms to regulate the charging process and protect the vehicle’s battery from overcharging. Once the battery reaches its full capacity, the charging system will automatically reduce or stop the charging current, ensuring that the battery remains in a safe operating range.
You have the freedom to choose the location for installing your EV charge point as long as the property belongs to you, or you have permission from the property owner or landlord. We advise placing the charge point in close proximity to your parking area for convenience. However, it’s important to consider factors such as the cable length between the charge point and your vehicle, the position of the vehicle’s charging inlet, and any potential safety hazards or obstructions. By taking these factors into account, you can ensure a practical and safe placement for your EV charge point.
To ensure a smooth installation process for your EV charge point, please consider the following preparations:
- Choose the installation location: Determine the desired placement of your charge point and ensure there is a clear working area of at least 3 meters around the installation site. This allows the installer to work safely and efficiently.
- Identify the electrical infrastructure: Familiarize yourself with the location of your electricity meter and fuse box in your property. Ensure that these areas have a clear working space to facilitate easy access for the installer.
- Maintain communication: If there are any additional considerations or specific instructions that you need to provide, our team will be in contact with you to discuss them further. Open communication ensures that all necessary preparations are addressed before the installation day.
By attending to these preparations, you can help facilitate a professional and efficient installation process for your EV charge point, ensuring a satisfactory outcome for your electric vehicle charging needs.
For the safety and proper functioning of your EV charge point, it is recommended to have the installation carried out by a qualified electrician or an authorized installer who complies with the latest standards and possesses experience in installing charging equipment. At EVs Revolution, we have a team of experienced and qualified professionals who are trained to handle and set up the equipment in accordance with the manufacturer’s requirements.Installing an EV charge point involves electrical wiring and knowledge of specific requirements, such as load balancing and safety regulations. Our installers have the expertise to ensure a professional installation that meets all necessary standards and regulations, providing you with a reliable and safe charging solution for your electric vehicle.By choosing our services, you can have peace of mind knowing that your EV charge point will be installed correctly and efficiently, giving you the convenience and confidence to charge your vehicle at home.
Yes, your presence is required during the installation of the charge point at your property. It is important for you to be available to provide access to the installation site and to address any questions or concerns that may arise during the installation process. Additionally, being present allows you to ensure that the installation is carried out according to your preferences and requirements.
Yes, for the majority of the installation process, you will have access to electricity in your home. Our installers are trained to work efficiently and minimize any disruption to your power supply. However, there may be a brief period, typically around 30 minutes, when our installer needs to make specific electrical connections that may require temporary power interruption. Rest assured, we will strive to complete the installation promptly and ensure any inconvenience is kept to a minimum.
No, the installation of an EV charge point typically does not make a mess. Our professional installers take great care to minimize any disruption or mess during the installation process. They will ensure that the necessary wiring and components are neatly and securely installed, without causing damage to your property. Any drilling or cable routing is done with precision and consideration for aesthetics. Additionally, our team will clean up any debris or residue generated during the installation, leaving the installation area clean and tidy. We strive to provide a hassle-free and clean installation experience for our customers.
Yes, all of our chargers come with a minimum of 3 years of manufacturer warranty included.
Smart EV charging is strongly advocated by the UK Government and is the only type of charge point eligible for the OZEV grant. A smart EV charge point offers the convenience of remote accessibility through an internet connection, typically via Wi-Fi or a wired connection to your broadband router. Some models even have an inbuilt SIM card, similar to a mobile phone. This advanced capability delivers enhanced flexibility, control, remote support, and future-proofing for your charging needs.
The Electric Vehicle Homecharge Scheme (EVHS), which previously targeted single-unit property home owners, concluded on March 31st, 2022. It has now been succeeded by the EV Chargepoint Grant. The available government grants include:
- Flat owner-occupiers and people living in rented properties.
- Grant for Landlords.
- Workplace Charging Scheme.
Certainly! Solar energy can be effectively utilized to charge your electric car, providing power just like it does for other household appliances. Even a modest solar panel array consisting of ten panels can generate sufficient energy to charge your vehicle’s battery. By harnessing solar power, you can not only reduce your reliance on the grid but also contribute to a more sustainable and eco-friendly transportation solution. It’s important to consider the size and capacity of your solar installation along with your car’s charging requirements to ensure efficient and reliable solar charging for your electric vehicle.
The maximum driving range of an electric vehicle on a single charge can vary depending on factors such as the vehicle model, battery capacity, driving conditions, and driving style. While some electric vehicles can travel around 100-250 miles on a single charge, there are also models available with longer ranges exceeding 300 miles. It’s best to consult the specific specifications of the EV you are interested in for accurate range information.
The range gained per hour of charging with an installed home charger depends on the power output of the charger. With a 7kW charger, you can expect to gain an average of 30 miles of range per hour of charging. However, please note that actual range may vary based on factors such as the specific electric vehicle model and other charging conditions.
Claiming for an OLEV grant is a simple process with EVs Revolution. Once you provide us with the necessary documentation, we will handle the entire grant application on your behalf. Our team will ensure that all the required paperwork is submitted correctly and promptly, taking the hassle out of the process for you.
While it is generally safe to charge an electric car to 100% capacity, it is not always necessary or recommended for daily charging. Most electric car manufacturers suggest keeping the battery charge level between 20-80% for optimal battery health and longevity. However, occasionally charging to 100% may be beneficial for long trips or when you need the maximum range. It is best to refer to the specific recommendations and guidelines provided by your electric car manufacturer for charging practices.